Customer Promise
At Hyundai, we put all our efforts to provide customers with the best After Sales Service
Our sincere commitment for customer-oriented service is written in ‘Hyundai Customer Promise’. We always consider each customer a valuable driver and strive to satisfy our customers by offering excellent services.
Here is our promise for valuable Hyundai customers.
We value all our customers and we commit to:
– Listen carefully and actively follow up what you tell us
– Maintain a clean, safe and friendly environment
– Schedule an appointment that is convenient for you
– Attend to you promptly on arrival in a friendly and professional manner
– Provide you with an accurate time and cost estimation
– Obtain your prior authorization before commencing any additional work
– Thoroughly explain all repairs performed and review all costs
– Ensure the vehicle is returned at the time agreed in a clean and tidy condition
– Make a contact within 3 business days to ensure you are satisfied with all the services provide
